TERMS & CONDITIONS
UPDATED 25 OCTOBER 2021
If you have any questions regarding these Terms and Conditions please contact us using the website's contact page.
In New Zealand, rights for copyright protection are provided for in the Copyright Act 1994 and Copyright Regulations 1995. By accessing this website you agree to abide by the laws governed by New Zealand and the Copyrighted works of the owner of this website.
This website is owned by Lester Chan Fine Art (LCFA) Ltd. All information contained in this website and is not limited to the images, graphics and text may not be copied, distributed, reproduced, republished or used for any purpose without prior written consent of LCFA Ltd. All rights reserved.
Workshop Cancellation Policy
Excluding Private Workshops. As initiated by you; you will be refunded according to the following:
Greater than 30 days from the start date of the workshop: Full refund minus a $300 service fee.
30 - 20 days from the start date of the workshop: 65% refund
Less than 15 days from the start date of the workshop: No refund
Including Private Workshops. Balance can be transferred to another workshop for a later date if cancellation is before 20 days from the start date of the workshop or as otherwise discussed and agreed by LCFA ltd.
Refunds will be paid by the same method that the original payment was made or as otherwise discussed and initiated within 48 hours of the time that the request is approved.
LCFA Ltd maintains the right to change the terms and conditions of this cancellation policy at short notice.
Terms of Sale
You agree that you are liable for any taxes/customs handling fees and/or additional charges that may be applied when receiving your order. LCFA Ltd reserves the right to enforce where required by law that the consumer is to pay for these additional taxes.
Changes and Ordering
You are solely responsible for supplying the correct personal information including the correct postal address and valid payment method. No responsibility will be taken by LCFA Ltd due to incorrect delivery address being provided.
Changes to orders will need to be advised as soon as possible. LCFA Ltd reserves the right to cancel/refuse an order or refuse any changes to orders if not advised promptly before the order has been shipped/processed. This will be remedied with a refund of any payment(s) made if applicable.
Please understand that the colour as viewed on your monitor/screen may not exactly match the final fine art print due to different brightness and colour settings.
Based in New Zealand, we aim to have all items delivered within 2-4 weeks since date of purchase. For overseas deliveries the delivery time can vary depending on where the order is being shipped to. Please be patient, however, if the item has not been received within 30 days following delivery please notify us. Loss in transit will need to be raised against the postal company.
We must be notified of any damage or defects made during transit/shipping. This must be made within 30 days since delivery and photographic proof to review and determine whether damage occurred during shipping. If we approve your request we will replace your order. LCFA Ltd reserves the right to refuse replacement of the order if we do not believe the damage to have incurred during transit.
Due to current Covid-19 restrictions please expect some delays in shipping.
All Prices listed on this site are in New Zealand Dollars (NZD).
Terms of offer and pricing may be changed at anytime without notice. Correct prices and promotions are validated at the time your order is made.
We use an International Courier Service that can deliver to 53 destinations worldwide. These include the following:
Australia#, Austria, Belgium#, Brazil#, Cambodia, Canada#, Chile, China, Cook Islands#, Costa Rica, Croatia#, Czech Republic#, Denmark#, Ecuador#, El Salvador#, Fiji, Finland#, France, Germany, Greece#, Hong Kong#, Hungary#, India, Indonesia, Ireland#, Italy, Japan#, Macau#, Malaysia, Mexico, Netherlands#, New Caledonia, Norway, Philippines, Poland#, Portugal, Romania, Samoa#, Singapore#, Slovenia#, South Korea, Spain#, Sri Lanka, Sweden, Switzerland#, Taiwan#, Thailand#, Tonga, UK, USA#, Uruguay#, Vanuatu#, Vietnam#
# PO Box delivery is available to these destinations.